Return Policy

Return Policy

You have the right to return your order within 30 days of receipt without giving any reason. You will receive a refund for the amount you paid for the product.

Return costs are €2.50 per item. Return labels can be downloaded in your account. If you do not have them, please contact info@tenkitchen.store.

If you exercise your right of withdrawal, the product must be returned to the seller with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, you can contact us via info@tenkitchen.store.

We will refund the due order amount within 14 days of your return notification, provided the product has been received in good order.

Please note, these are the exceptions to our return policy:

  • You will be credited the full order amount, with the exception of the return costs (€2.50).
  • If you exercise your right of withdrawal, the product must be returned to the seller with all accessories supplied and – if reasonably possible – in its original condition and packaging.

Where can you return the item?

  • Next Gen Trading VOF / Tenkitchen.store
  • Larixlaan 12, 7031WG in Wehl.
  • Email: Nextgen.trading@outlook.com.
  • Email: Info@tenkitchen.store.
  • Do not hesitate to contact our customer service, so we can keep you informed and you can also inform us.

    Additional information:

    • As soon as we receive the product, we will process your return as quickly as possible.
    • We are not responsible for items lost or damaged in transit.
    • Our contact details are: info@tenkitchen.store.

    • We strive to satisfy our customers at all times!

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